Frequently Asked Questions

Frequently Asked Questions

Do I have to know anything about boats?

Absolutely not, we take care of everything. All you need to do is to decide which package you want, when you want the JOOLINE to depart, and whether you will arrange your own food or not. The rest is up to use, and you can feel safe with us, even if you don’t know anything about boats.

How do I pay?

You pay us securely with an invoice. You get an invoice for the deposit, which is 20% of the cost, the rest you pay before departure.

What happens if something goes wrong?

Because we think that safety at sea is the most important thing, there is insurance that covers you and those you invite on board. This insurance policy means that if you accidentally break anything, or if any other problem occurs, it will be covered. The insurance is called PI and you can read more about it here.

Can we go where we want to?

All of our packages are flexible, you can decide where you want to go on the west coast, when you want to sail and for how long. Perhaps you decide that you want to extend your experience while you are on board, do something else or get an idea for something completely different. Just tell us and we will solve it.

Who drives the boat?

The boat is in the command of an experienced captain, who holds a master mariner’s certificate. You can feel safe throughout the voyage, the captain knows the archipelago and can give tips on the gems that you should not miss, just ask!

If I want to give away an experience package as a gift, do you send out invitation to the recipient?

If you choose to buy a WestCoast Charter experience as a gift, we can either send the gift material to your home, or directly to the person you are giving the gift to, it’s your decision! Just contact us, and we will help you design your gift.
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